Grievance Redressal Policy – Step-by-Step Process
1. Submit your grievance in writing, via email, or through our official website contact form. Please include your name, contact details, and a clear description of your concern.
2. Upon receipt of your complaint, we will acknowledge within 2 working days, and initiate an internal review. A response or resolution will be provided within 21 calendar days from the date of acknowledgement.
3. If you are not satisfied with our response or the complaint remains unresolved, you may escalate the matter to the SEBI Scores portal (https://scores.gov.in). All complaints will be handled in line with SEBI’s Grievance Redressal Mechanism.
Grievance Officer – Contact Details
Grievance Officer: Yashdeep Kothari (Research Analyst, SEBI Reg. No.: INH000021270). Address: 16 Mograwadi, near Gulab Bagh, Udaipur, Rajasthan 313001. Email: yashdeep.kothari@email.com. Phone: +91-9352555573.
Escalation Steps
If your grievance is not resolved to your satisfaction, please escalate by registering your complaint on SEBI’s SCORES platform. Complaints should include a brief history of prior correspondence and supporting documents. Our compliance procedures strictly adhere to SEBI (Research Analyst) Regulations and SEBI’s grievance handling timelines.
Location
16, Mograwadi, Near Gulab Bagh, Udaipur (Raj) 313001
Hours
I-V 15:30-19:00 hrs
VI - VII Closed
Contacts
+91 9352555573
yashdeepkothari@gmail.com